Shipping Information

SHIPPING 

FREE shipping Australia wide.

We endeavour to dispatch all orders placed before 10am (AEDT) on the same business day and all orders placed after 10am (AEDT) on the next business day. Please note that orders are not dispatched on Public Holidays in Melbourne.

Please allow 2-5 business days for delivery except for WA which can take up to 7 business days. Delivery time is calculated on when the order is shipped.

If you are sending to your place of work, then please include the business name.

Please choose your size/style and colour carefully and please check all billing and shipping information before placing your order as changes cannot be made once order is placed.

We will email you a confirmation and tracking number as soon as we have dispatched your order.

Ivylee Copenhagen is not responsible for orders that are lost or damaged in transit.

 

INTERNATIONAL ORDERS 

Ivylee Copenhagen currently ships to New Zealand.

Shipping is via DHL express and rates are calculated automatically on check out. Any import duties and / or customs clearance fees is the responsibility of the customer. For information, please contact your local customs office. Unclaimed or refused deliveries may incur additional fees.

 

DELAYS

Delivery delays may occur during peak periods or due to unforeseen circumstances. In the event of a delay to the estimated delivery times, please check with the courier and use the tracking number provided. Ivylee Copenhagen cannot be held responsible for delays in delivery.