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Home > New Arrivals > Celine - Smoke Grey
Celine - Smoke Grey Celine - Smoke Grey Celine - Smoke Grey Celine - Smoke Grey
Celine - Smoke Grey
Celine - Smoke Grey
Celine - Smoke Grey
Celine - Smoke Grey
Celine - Smoke Grey

Celine - Smoke Grey

$329.00

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Celine - Smoke Grey

We are here to help! If you need assistance with this style please Email Us.

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Ivylee’s take on the classic Chelsea boot. The feminine Celine boot has elasticated inserts, a sturdy, chunky hell and a pull tab, that makes them easy to get on and off.

Handmade in Portugal.

Details:
Heel height: 7 cm
Size: Fits small to size - please go up one size if you're in between
Upper: Escuvado leather
Lining: Leather

Delivery in 3-4 working days. We only ship to EU contries. Free shipping on all DK orders.
  • Delivery info
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  • Returns info
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  • Sizeguide

Shipping Information

We are currently operating with reduced staff and hours which means that your order may take 2 working days from the date being placed before it is being dispatched.

 

Australia Post has advised that they are experiencing significant delivery delays due to high parcel volumes and COVID-19 restrictions and lockdowns. Australia Post has advised that Express Post will continue to be prioritised as the fastest option but may take five business days or more to be delivered.

SHIPPING 

FREE shipping Australia wide for orders over $99. A flat fee of $10 will be applied at checkout for orders below $99.

Express Shipping with Australia Post is charged at a flat fee of $15.00 per order and can be selected at check out.

 

We endeavour to dispatch all orders placed before 9am (AEDT) on the same business day and all orders placed after 9am (AEDT) on the next business day. Please note that orders are not dispatched on Public Holidays in Melbourne.

The below delivery timeframes are indicative only and delays may occur which are out of our control.

Please allow 2-5 business days for delivery except for WA which can take up to 7 business days. Delivery time is calculated on when the order is shipped.

If you are sending to your place of work, then please include the business name.

Please choose your size/style and colour carefully and please check all billing and shipping information before placing your order as changes cannot be made once order is placed.

We will email you a confirmation and tracking number as soon as we have dispatched your order. Please check your spam folder if you have not received a confirmation email and/or dispatch notification. 

Ivylee Copenhagen is not responsible for orders that are lost or damaged in transit.

 

INTERNATIONAL ORDERS 

Ivylee Copenhagen currently ships to New Zealand.

Shipping rates are calculated automatically on check out. Any import duties and / or customs clearance fees is the responsibility of the customer. For information, please contact your local customs office. Unclaimed or refused deliveries may incur additional fees.

 

DELAYS

Delivery delays may occur during peak periods or due to unforeseen circumstances. In the event of a delay to the estimated delivery times, please check with the courier and use the tracking number provided. Ivylee Copenhagen cannot be held responsible for delays in delivery.

 

Orders and Returns

 

RETURNS AND EXCHANGES 

This only applies to items purchased through ivyleecopenhagen.com.au. If you made a purchase from one of our stockiest, please contact the store directly for assistance. Your purchase will be governed by the T&C’s of that business.

REFUND AND EXCHANGE ON NON-SALE ITEMS

We do accept returns and exchanges for orders delivered within Australia.

For orders to outside Australia we can offer a refund but not an exchange. 

If you are unhappy with your purchase for any reason, you can return your unworn item in its original packaging within fourteen days of receiving your order. 

For full refund or exchange for another size, please ensure that the item is returned in its original packaging exactly as you received it and that the item is unworn. Please include your receipt and the completed return form. The cost to send back the exchange will be covered by the customer.

Please note that items that has signs of having been worn will not be refunded or exchanged, so please be careful when trying on.

If fourteen days have passed, then we are not able to offer a refund or exchange.

The cost of returning and exchanging is your responsibility, please use registered post and make a note of the tracking number.  Ivylee Copenhagen is not responsible for items going missing or lost in transit.

* Exchange is only offered for orders within Australia.  

SALE ITEMS are eligible for an exchange or a credit note, but we do not offer a refund on sale items.

Please note that items that has signs of having been worn will not be exchanged or offered a credit note, so please be careful when trying on.

The cost of returning is your responsibility, please use registered post and make a note of the tracking number.  Ivylee Copenhagen is not responsible for items going missing or lost in transit. 

 * Exchange is only offered for orders within Australia.  

Please return to:

Ivylee Copenhagen returns
15 Cochranes Road
Moorabbin  VIC 3189 

 

Returns are only processed once received.

If a refund is approved for a non-sale item it will be refunded via the method by which payment was made. Please allow up to 2 weeks for your refund to appear on your statement.

 

MANUFACTORING FAULT

We do all we can to ensure that the quality is of the highest standard before we dispatch. In the event that you experience a manufacturing fault with your purchase please contact us at info@ivyleecopenhagen.com.au include a copy of your order, a detailed description  and image of the fault so we can endeavour to resolve. You are entitled to have the product repaired, replaced or refunded.  The repair process can take up to a month.  We do not accept claims caused by misuse, neglect, abrasion, solvents, acids, water or normal wear and tear.

Items claimed as being faulty may need to be sent back to ivylee Copenhagen Pty Ltd for assessment.  Customers are responsible for the cost of returning the item for assessment, but this cost will be reimbursed once item has been received, assessed and deemed to be faulty due to a manufacturing fault by our team, please ensure you include the receipt from postage with your return in order to be reimbursed.

 

Please return to:

Ivylee Copenhagen returns

15 Cochranes Road

Moorabbin  VIC 3189 

 

 

Sizeguide shoes

Our sizes are based on European sizes. The table below is a guide to help you match our sizes with what you know and may vary depending on style and leather. If in doubt please contact our customer service standing by to help!

Ivylee Size AUS US Also equal US UK
EU 36 6 6 3
EU 37 7 7 7-7,5 4
EU 38 7.5-8 8 8-8,5 5
EU 39 8.5-9 9 9-9,5 6
EU 40 9.5-10 10 10-10,5 7
EU 41 10.5 11 8
EU 42 11-11.5 12 9



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